This articles covers how to report bugs with the Wikia software.

We want your experience of Wikia to be as bug free as possible, and we welcome anyone who spots a bug to report it to us. However, in order to aid us in solving those bugs, we have a few tips about how to report them.

What should a problem report contain?Edit

The more detail you can tell us about what happened, the better.

• Browser, including version number - for example Firefox 3.0.3, IE7, etc.
• Operating System (OS) - for example Vista, OS X 10.5, etc.
• What wiki and what exact page you were on when you saw the problem.
• The full text of any error messages.
• Whether you were logged in at the time, and with what username.
• Specific details and steps on how to reproduce the bug.
• Try and make it as clear as possible.

Remember, just saying "it doesn't work" is not always that useful :)

Where should it be reported to?Edit

We have a variety of places to report bugs:

If the matter needs to be dealt with urgently

For example, unable to access the site, articles missing, important functions (e.g. deletion) non-functioning.

• Help:Wikia IRC channels
• Help:Mailing lists
• Central Forum (especially useful for complex problems)

If it is not an urgent matter

For example, a special page reporting incorrect results, graphical bugs, software spelling mistakes.

• Central Forum (especially useful for complex problems)
• Email community@wikia.com
• Help:Wikia Staff talk pages